Cancellation Policy

Dirty Dawgs Cleaning LLC Last Updated: March 1, 2024 By agreeing to our services, you agree to the following terms and conditions: Communication: Contact us at 603-581-8409 Or 603-241-1326 for questions or concerns. Ensure your ready before our arrival. Preparation: -Notify guests of our arrival. -Inform us of any unknown persons in your home. -Have pets secured or outside during cleaning. Travel Fees: -For distances over 30 miles, a fee of $0.67 per mile applies. Payment: -Payment is due in full upon booking. -Accepted payment methods: Credit/Debit, Cash, Venmo. -A 3% fee applies to credit card payments. Cancellation Policy: -Cancellations require at least 48 hours' notice. -No-shows or late cancellations may be charged the full service fee. -Exceptions may be made for emergencies. Satisfaction Guarantee: -If you're unsatisfied, contact us within 24 hours. We'll re-clean the area at no additional charge. -Photos may be required for verification. Additional Policies: -We do not handle animal or human waste. -Infestations may prevent cleaning until mitigated. -We do not remove excess mold or mildew. -Avoid smoking indoors during cleaning. -We take before/after photos for training and promotion. -Our teams are quality inspected. -Do not solicit our employees for personal services. Referral Program: -Earn $15 for each friend you refer. -Referrals must book and pay for a cleaning service. Please note: -Our hours are 9:00 AM to 5:00 PM. -Lockouts may result in cancellation fees. -We cannot guarantee an exact arrival time. -We do not accept checks. -Tips are appreciated but not required. -We reserve the right to change these terms and conditions. For more detailed information, please visit our website at WWW.DirtyDawgsCleaning.com By using our services, you agree to these terms and conditions.

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